The International Council of Shopping
Centers is based in New York city. Roy has moderated about 6
international conferences for this trade association. With
over 65,000 members worldwide the 180+ staff met to discuss
their successes and any challenges they face as the
organisation continues to grow. Roy introduced the speakers
and conducted a ‘no-holds-barred’ panel discussion with
senior staff and a small group of long-standing members, one
of whom travelled from South Africa to attend this meeting.
The following day, Roy chaired a business development
workshop with ICSC’s marketing staff. Twice the number of
people showed up than expected for a session that explored
ways to grow the organisation by tapping into the power of
word-of-mouth marketing, a specialist area of Roy’s
expertise. He is the author of the book’s “Meet Greet and
Prosper” and “Rapid Result Referrals”. While in New York Roy
also attended a meeting to discuss ICSC’s forthcoming World
Summit in South Africa (see below).
ICSC, Cape Town, South Africa
Roy moderated ICSC’s first World Summit
in Istanbul, Turkey in 2005, when he interviewed Jean
Chretien, the former Prime Minister of Canada and Lee Scott
Jnr, the CEO of the world’s largest retailer – Walmart.
Again, he was asked to moderate this global event. Nearly
2,000 senior executives and global investors travelled from
all over the world to meet and discuss the shopping centre
industry. Roy chaired a variety of panel discussions as well
as introducing and interviewing a vast number of speakers
which included the Nobel Prize winner and former President
of South Africa FW de Klerk. At one point Roy asked de Klerk
‘You say you and Nelson Mandela have become friends. How
long did it take to learn to trust one another?” Another
speaker was Alastair Campbell, Tony Blair’s former Director
of Communication’s and Strategy who gave a very stimulating,
candid and engaging presentation.
FW
de Klerk and Roy Sheppard
BAT
Global Legal Conference, Paris
Tobacco has become a highly
controversial industry. It is also highly complex. Roy was
invited back to moderate BAT’s second global conference for
its in-house lawyers. Roy chaired many detailed discussions
on various legal and commercial topics. In order to fulfil
this role, Roy had to be extremely well-briefed, and possess
a high level of understanding in order to add value to
discussions by some of the world’s most experienced
litigation lawyers. He also conducted an extended,
un-scripted interview with BAT’s CEO. As part of his
moderating role, in the months leading up to this
conference, Roy interviewed many of BAT’s board members and
country managers on video, talking about the issues they
face around the world. Roy’s staff edited 8 videos which
were shown at appropriate times during the conference.
Presentation
Coaching, Zimmer, Swindon
No, Zimmer don’t make ‘frames’! Zimmer are
a world leader in the manufacture of orthopaedic implants (eg
hip and knee joints). They have been a client for about a
decade. The company was planning its annual UK sales conference
and it was felt that each of the presenters would benefit from a
session to help them focus on their objectives and gain tips on
how they can improve the delivery of their presentations. For
quite a few hours, Roy was bombarded with questions by the top
team. During the last 10 years Roy has worked with Zimmer he has
moderated a series of high-level ‘Advisory Boards’ with a small
but select group of top European orthopaedic surgeons. These
sessions took place over 2 days and involved
moderating/facilitating extended (and very detailed) discussions
about orthopaedic surgery.
The Retail Real Estate World Summit for theInternational Council of Shopping Centers World
Summit (ICSC)
Juggling pre-conference calls with
speakers from Japan, Hong Kong, the UK, India and the US to help them
focus their messages
Moderating unscripted question and
answer sessions for a truly international gathering
Introducing all speakers including Jean
Cretien, the former prime minister of Canada and Lee Scott the CEO of
Walmart, the world's largest retailer. Chairing Q&A sessions with these
and all other speakers.
"Thank you for the fantastic job in
managing the world's leading retail real estate professionals. You
really did help them look and present better.
Your focused and entertaining
stewardship of the World Summit made all of us at ICSC look good as the
event exceeded expectations. I hope we have a chance to work together
soon.
Please feel free to use my name as a
reference; it would be a pleasure to recommend you most highly."
Scott Harris, ICSC (International Council of Shopping Centers) New York,
USA
RSA Security European Forum
Venue: Barcelona, Spain
Duties included;
chairing extended question and answer
sessions on topics such as forensic accounting, the increasing use of
RFID tags and the effects this will have on privacy and data
protection, the EU's stance on Critical Infrastructure Protection in
the Fight Against Terrorism
conducting a 40 minute interview with Richard
A Clarke, the US Security Csar about what it was like to be in the
Incident Room at the White House during the 911 catastrophe.
Interviewing a leading US Congressman on
homeland security issues and the strained relationship between the US
and Europe.
British American Tobacco
Venue: Madrid, Spain for 3 days
Audience: 120 of BAT's most senior
litigation lawyers brought together for the first time.
Duties included;
helped the Global Legal Board
articulate the objectives of the conference.
help senior execs improve the content
and the delivery of their presentations.
chair complex and unscripted question
and answer sessions
facilitate and interpret output from
Crystal Interactive 'in real-time'
"From the moment you walked into
our preparation meeting and helped us re-focus our conference agenda to
better achieve our aims, through coaching some of the team on their
presentations and the actual conference facilitation itself, you have done
a first rate job. Indeed, your desire to help us achieve our aims outside
the sole facilitation role is notable, especially in relation to the
production of the video snippets. The value these added to our conference
is immeasurable. Once again, thank you for a first class effort."Neil Withington, Director, Legal & Security and General Counsel,
British American Tobacco plc
Global Sustainability Forum
Venue: Montreux, Switzerland for 3 days
Gathering of 100 Global Entrepreneurs
(owners of convenience store chains) to discuss the sustainability of
tobacco as a product.
Duties included;
Interviewing a Wall Street analyst and
the Rt Hon. Kenneth Clarke, the former Chancellor of the Exchequer -
then calling for a one minute silence (to give the simultaneous
translators a well deserved break!)
Chairing a number of panel discussions
on the commercial and political issues related to the topic.
Middle Eastern Council of Shopping
Centers (MECSC)
Venue: Dubai, UAE
Audience: 200 retail property owners,
investors, developers from the Middle East.
Duties included;
Introducing speakers,
Chairing discussions on marketing,
innovation and socio-economic issues related to retailing in the
Middle East.
International Council of Shopping Centers
Venue: Rome, Italy
Audience: 500 retail property owners,
investors and developers from the US and Europe.
Duties included;
Introducing speakers,
Chairing discussions on marketing,
innovation and socio-economic issues related to retailing in Eastern
and Western Europe.
Filming interviews with delegates to
create a promotional video for forthcoming ICSC events (see below)
